our frequently asked questions

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We have compiled a list of what we think are the most common questions that prospective customers would require the answers to before employing us to clean their oven, or extractor fan, or even repair their oven. Please click on the question to reveal the answer.

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This depends on the number of appliances being cleaned and size and condition of your oven, from one hour up to half a day.
If you need it cleaning in a hurry we will always try to fit you in.
Yes, we are fully insured with Axa public liability insurance.
Yes, where possible all oven doors are taken off and split to be cleaned and then reassembled and refixed.
Yes, for a small charge any bulbs that are not working can be replaced.
As a fully qualified gas engineer, gas ovens and hobs can be repaired.
Yes, all wracks are cleaned and are inclusive in the price.
No harmful chemicals are used in the home. All wracks and oven linings are removed from the oven and placed in a dip tank in the back of the van and completely rinsed before the oven is reassembled. The cleaning of the oven body is with mild detergents and a good technique.
The floor is covered by dust sheets and the area will be swept or hoovered on completion.
Yes, filters can be removed and dipped in the tank to remove the grease or replaced if necessary.
With the appliance serial number I can check with suppliers to see if parts are replaceable.

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